Consumer Court may be a special purpose court that deals with cases regarding consumer disputes, conflicts and grievances. They are judiciary hearings found out by the govt to guard the consumers' rights. Its main function is to take care of the fair practices & contracts by sellers.
Know Your Rights
Consumers can file a case against a seller if they're cheated or exploited by sellers. The court will only provides a verdict in favour of the consumers/customers if they need proof of exploitation, i.e., bills or purchase memos. If a consumer doesn't have the right documents required for filing a case then it might be very difficult for the buyer to win or maybe file a case.